Return and Refund Policy for Pindrop Shop
Last updated: July 4, 2026
At Pindrop Shop, we take pride in the quality of our handcrafted notions, yarns, and kits. Please review our policy regarding returns and class registrations below.
1. Returns and Exchanges
We do not accept returns or exchanges. Due to the nature of our products, all sales are final. We encourage you to review product descriptions and images carefully before completing your purchase.
2. Damaged or Defective Items
While we do not accept standard returns, your satisfaction is important to us. If there is a problem with your order—such as an item being damaged during shipping or a defect in a handcrafted product—please reach out to us immediately. Problems must be reported within 14 days of the delivery date.
3. Classes and Events
Class fees are non-refundable. Fees will not be refunded, credited, or transferred for unattended classes or "no-shows." If Pindrop Shop is forced to cancel a class for any reason, a full refund or store credit will be issued to all registered participants.
4. How to Contact Us
To report a problem with an order or for any other inquiries regarding this policy, please contact us using the information below:
- By Email: jz@ShopPindrop.com
- By Phone: 740.224.0700
- By Mail: 103 East 3rd Street, Uhrichsville, OH 44683
